"Can those without smartphones not receive benefits?" Thinking about true administrative DX that "leaves no one behind" from the Tokyo App Lawsuit

Introduction: The Question of Equality Posed by "Digitalization""The Tokyo Metropolitan Government implemented a life support ...

The 'Hometown Resident Registration' moves to a nationwide common system. Why does DX for 'related populations' stall due to 'siloing' within local governments?

Introduction: Entering an era of having a second hometown“I don't just want to receive local specialties through hometown tax donations; I want to engage more deeply with that region.”“Even if I can't ...