BMO is introducing AI Agent Assist to help clients get faster answers and resolutions when they contact BMO's Virtual Connect contact centre about their credit card transactions.

As consumers move from asking AI for answers to trusting it to take action, banks face a fundamental question about their ...

KCB Bank Tanzania has partnered with PayPal to integrate PayPal services into the KCB Mobile App, giving customers a simple, secure and convenient way to connect to global payments directly through ...

After a takeover by Brazil's Nubank failed to materialise, Monzo is exploring a new funding round that would value the UK ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. This AI-enhanced virtual assistant is the bank's latest example of its T3 ...

In this interview, Global Data's Phoebe Hodgson comments on the market reaction and implications to the Binance hack.

JP Morgan Payments and Mastercard have joined a $15 million Series A funding round for no-code agentic commerce platform ...

Anthropic has unveiled a personal finance tool for Claude that lets users connect their bank and card accounts to get answers ...

Financial institutions are struggling to scale multi-agent AI beyond pilot projects, with just 10% of banks and insurers ...

Insurance AI firm Kalepa has raised $75 million in Series B funding at a $470 million valuation, as it looks to expand its AI ...

A pair of early Revolut employees has opened the waitlist for their new venture, an AI wealth company that has secured ...

Chapter II of DORA and its technical standard on ICT risk management can be read as a list of records to keep, and most of ...