The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

The performance improvement process is typically appropriate when an employee’s performance does not meet the expectations of the position and should be used in a supportive and constructive manner, ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

Automation transforms packaging operations, but people still configure systems, interpret data, resolve faults, and drive improvement.

The business world is experiencing a transformative era driven by rapid evolution of artificial intelligence (AI) technologies. This is an opportune moment for business leaders to rethink their ...