What is in an emergency communications (EC plan)? An emergency communications plan (EC plan) is a document that provides guidelines, contact information and procedures for how information should be ...

A crisis never seems to occur at 11:30 a.m. on a Wednesday when your management team is already huddled for a regular meeting. Accidents, storms, outages and fires all seem to happen in the wee hours ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

No one wants to require crisis communication services, but a crisis communication management plan can be invaluable when the proverbial "stuff" hits the fan. Developing your crisis communication plan ...

When a crisis arises in an organization, leaders must respond quickly. Without a clear communication strategy, the response can make the situation worse. Successful organizations take a proactive ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Modern crisis communication demands constantly updated, flexible ...

Whether it’s a cyberattack, misinformation caused by AI, executive misbehavior, or a high-profile trial, crises are not a matter of “if” but “when.” And when they happen, leaders must step in and ...

To achieve success, organizations of all sizes across industries need to be adaptable to change. While change is constant in almost every organization, managing change is easier said than done.