A "friendly fraud" trick used against shopkeepers and restaurants is becoming an "epidemic", experts have warned.

Friendly fraud increases merchant costs, impacting all consumers. Invalid chargebacks lead to higher fees, potential blacklisting. Chargeback costs shift to consumers, raising product prices. The ...

Chargebacks shouldn’t have to be part of the cost of doing business, but unfortunately for many merchants it is their reality. This creates a real challenge for businesses of all types, everywhere.

For businesses, particularly in eCommerce, aiming for operational resilience and financial health, understanding the full scope of financial implications associated with chargebacks is growing in ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Eric's career includes extensive work in both public and corporate accounting with ...

Retailers who notice a significant discrepancy between gross sales and available revenue can often trace the issue to one specific challenge: chargebacks. Customer disputes represent a growing threat ...

Small business owners Salwa Sabbagh and Sara Kemp say they have lost thousands to chargeback fraud. (Source: Supplied) A Sydney small business owner has shared her frustration aft ...